Questions Frequent
Here you will find answers to the most common questions about our products, services and policies. If you do not find what you are looking for, do not hesitate to contact us. We are here to help you with everything you need.
Coverage
We have agreements with the most important fiber, mobile and satellite operators in each country, thus guaranteeing the best connectivity service to our customers.
I want to change my address
If you are going to make a change of address, please send us an email at
info@coestelecom.net
informing us of the change and we will help you to keep your data updated.
I wish to request cancellation
If you wish to request the cancellation of any of the services you have contracted with us, send us an email to
info@coestelecom.net
informing us of the matter and we will take care of helping you.
What is the UNIQUE Rural Demand plan?
It is an initiative of the Government of Spain created with the aim of reducing the digital divide in rural areas by providing coverage to the entire national territory through satellite Internet.
This plan subsidizes 100% of the cost of the installation and satellite equipment (valued at 600€), as long as the location of the interested party is in an eligible area. Contact us and we will confirm if you can apply.
But, if the location of your service is not eligible, don’t worry, we have other options customized to your needs.
I want to change the contract holder
If you wish to change the ownership of any of the services you have contracted with us, please send us an email at
info@coestelecom.net
informing us of the change and we will take care of helping you.